OrderFlow reads the orders your customers send by WhatsApp and email, matches every item to your catalogue, and gives your team clean order lines to approve.
Built for wholesalers and distributors. Set up around your own products.
Example orders. Products and codes are illustrative.
They write the way they talk. Someone on your team reads every message, works out what they meant, and types it into the system. OrderFlow learns how your customers write and does that first pass for you.
same as last week but double the oilPulls their last order and adjusts it
2 ctn of the red oneMatches nicknames to the right product
basmati 5kg x5 boxesReads pack sizes and units in any order
deliver tue if possPicks up delivery notes for your team
It sits between your inbox and your order system. Your team stays in control of every order.
OrderFlow picks it up from WhatsApp or email, in whatever form the customer sent it.
Each line is mapped to a product, pack size and quantity using your catalogue and that customer's history.
Anything uncertain is flagged for a quick check. Approved lines export in the format your system takes.
Each OrderFlow agent is set up for one company, around its products, customers and existing workflow.
Forward a few recent customer messages and we'll show you the order lines OrderFlow would produce from them.